Terms of Service

Effective Date: 23/08/2025

WEBSITE TERMS AND CONDITIONS

This website is operated by Revoixe. Throughout the site, the terms "we", "us" and "our" refer to Revoixe. Revoixe offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By using this Website, the User acknowledges that they have read and agree to be bound by these Terms, including our Privacy Policy and our Cookie Policy, which are incorporated herein by reference.

SECTION 1 - PURPOSE

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority.

The purpose of this Website is to provide general information about Revoixe and its services, including the platform facilitating matching between designers and commercial spaces such as stores, showrooms, temporary spaces and event locations. Therefore, the information provided cannot be relied upon for any other purpose.

These Terms apply to all Revoixe digital properties, including but not limited to revoixe.com, popapp.revoixe.com, blog subdomains, and any related tools or services operated under the Revoixe brand.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

All content on this Website is the intellectual and/or industrial property of Revoixe, or is licensed to Revoixe or used with sufficient authorization. This includes, but is not limited to, text, images, graphics, icons, technology, links, audiovisual content, platform features, matching algorithms, database structures, and source code.

In particular, Revoixe owns all rights to the "Revoixe" name, logo, branding elements, platform interface, and any related trademarks, whether registered or unregistered. Their use without prior written authorization is expressly prohibited.

Any reproduction, distribution, public communication, transformation, extraction, reuse, or exploitation of the contents of the Website, in whole or in part, requires prior written authorization from Revoixe.

SECTION 3 - RESPONSIBILITY

The User expressly acknowledges that use of the Website and Services is at their sole risk. The Website and Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

Revoixe does not guarantee that the Service will be uninterrupted, timely, secure, or error-free, nor that the results obtained from the use of the Service will be accurate or reliable.

To the maximum extent permitted by applicable law, Revoixe shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, loss of revenue, loss of data, business interruption, or other similar damages arising from:

(i) use of or inability to use the Website or Services;
(ii) interactions, agreements, or transactions between Users (including designers and spaces);
(iii) errors, omissions, or inaccuracies in content;
(iv) interruptions, viruses, or technical failures beyond Revoixe's control;
(v) unauthorized access to or alteration of transmissions or data;
(vi) unlawful acts of third parties.

Revoixe shall only be liable where such liability cannot be excluded under applicable law.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - WEB CONTENT AND AVAILABILITY

Revoixe does not guarantee that the Website and its content will always be available or uninterrupted. Revoixe shall not be liable if, for any reason, all or part of the Website is unavailable at any time or for any period.

Revoixe may restrict access to some parts of the Website, or the entire Website, to Users.

Revoixe may modify, update, or remove content from the Website or these Terms at any time without prior notice. Changes will become effective upon publication on the Website and will apply to all subsequent access and use.

Users are encouraged to review these Terms periodically. Continued use of the Website after any modification constitutes acceptance of the updated Terms. If a User does not agree with the modified Terms, they must stop using the Website.

SECTION 6 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 7 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

Users may submit reviews, comments, feedback, or other content through the Website or related services, including blog sections or community features ("User Content").

By submitting User Content, you grant Revoixe a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content for the purpose of operating and promoting the platform.

Users are solely responsible for their User Content and agree not to post content that is unlawful, defamatory, misleading, discriminatory, infringing, or otherwise harmful to third parties.

Revoixe reserves the right, but not the obligation, to monitor, edit, or remove User Content at its sole discretion.

Revoixe shall not be responsible for any User Content posted by users or third parties.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: Privacy Policy

SECTION 9 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 10 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Revoixe and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 11 - SEVERABILITY

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 12 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 13 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

SECTION 14 - GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy.

SECTION 15 - CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

SECTION 16 - CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at info@revoixe.com.

GENERAL TERMS AND CONDITIONS FOR CONTRACTING SERVICES – REVOIXE

1. INTRODUCTION AND PURPOSE

1.1. These general terms and conditions of contracting (hereinafter, the "General Terms") constitute the regulatory framework for the services (hereinafter, the "Services") provided by REVOIXE (hereinafter, "Revoixe") to its clients and users, as a complement to the specific terms and conditions (hereinafter, the "Specific Terms") agreed for the provision of Services. Both documents, General Terms and Specific Terms, together constitute the service proposal, agreement, or collaboration accepted by the client and Revoixe (hereinafter, the "Proposal").

1.2. In all matters where the Specific Terms contradict, limit, or modify the provisions of these General Terms, the provisions of the Specific Terms shall prevail.

1.3. Acceptance of the Specific Terms that refer to these General Terms implies knowledge and full acceptance of them.

1.4. The client of Revoixe (hereinafter, the "Client") shall be considered any natural or legal person — including but not limited to designers, brands, spaces, venues, or partners — who accepts a Service Proposal based on these General Terms and the applicable Specific Terms.

1.5. Hereinafter, Revoixe and the Client shall be referred to jointly as the "Parties" and individually as the "Party".

2. LEGAL FRAMEWORK

2.1. The provision of services by Revoixe is subject to the applicable laws and regulations in force in the jurisdiction where Revoixe operates and/or where the Services are performed.

2.2. Revoixe is a platform and service provider specialized in matching designers, brands, and spaces, facilitating collaborations including but not limited to temporary stores, showroom placements, retail collaborations, events, space rentals, consignment agreements, and related project management or consulting services.

3. COMMUNICATIONS AND LANGUAGES

3.1. The Parties undertake to keep their communications in writing, through email, platform messaging, or other channels that allow a record of them.

3.2. If, for reasons of urgency, the Parties communicate through other means, they must confirm in writing what has been agreed.

3.3. The Client shall be solely responsible for keeping their personal, contact, and billing information updated, necessary for the correct provision of Revoixe Services. Revoixe shall fulfill its communication obligations by sending information to the last contact details provided by the Client.

3.4. Communications between the Parties, as well as materials, documents, and deliverables, will generally be written in English or Italian, depending on the location where the service is provided. Upon written request and prior to the start of the Services, Revoixe may provide translations where reasonably possible.

4. FORM AND CONDITIONS OF PAYMENT

4.1. The economic conditions of the contracted Services shall be those established in the Proposal signed or accepted by the Parties. These General Terms establish the general regulatory framework for such Services.

4.2. The default payment method for Services contracted to Revoixe by the Client shall be bank transfer, SEPA direct debit, or other digital payment methods indicated by Revoixe.

4.3. If the Parties agree on a different payment method, this must be expressly stated in the Specific Terms and accepted by Revoixe.

4.4. Late payment of invoices issued by Revoixe will accrue interest equivalent to the legal interest rate plus two percentage points (+2) applied to the outstanding amount. This penalty shall accrue from the day following the payment due date, without the need for formal notice.

4.5. In the event of non-payment, Revoixe may suspend access to the platform, matching services, project management, or any ongoing Services until payment is received. Revoixe shall not be liable for any damages arising from such suspension.

4.6. Certain Services, including but not limited to matchmaking, event organization, space bookings, or project management, may require a deposit of at least fifty percent (50%) of the total price. The remaining balance will be invoiced according to the milestones defined in the Proposal.

4.7. Services with a value below ONE THOUSAND EUROS (€1,000), preconfigured packages, or fixed-price blocks shall require full advance payment. Revoixe may delay service activation until payment is received.

4.8. Monthly fees, subscriptions, or retainers shall be invoiced in advance each month. Failure to complete payment may result in suspension of Services.

4.9. Where a minimum commitment period is agreed, the Client may not unilaterally terminate the service before the end of such period. In case of early termination, remaining fees for the commitment period shall remain payable.

4.10. The Parties agree to adjust fees and scope in good faith based on the actual needs of the collaboration, including changes in number of locations, designers, events, or duration.

4.11. If the Client does not submit any complaint within ten (10) days following delivery of Services, the Services shall be considered accepted. Any modification or additional work shall require a separate agreement.

4.12. Unless otherwise stated, all prices exclude applicable taxes, duties, third-party costs, venue fees, logistics expenses, marketing expenses, or any other external costs. Such costs shall be invoiced separately where applicable.

4.13. Revoixe may propose additional expenses necessary for proper execution of the Services (e.g., event production, logistics, staffing, marketing). Such expenses must be approved by the Client in advance.

5. REVOIXE RESPONSIBILITIES

Where applicable, Revoixe's liability arising from the execution of Services commissioned by the Client shall be limited to the amount received from the Client for the Services giving rise to such liability during the twelve (12) months immediately preceding the claim.

Under no circumstances shall Revoixe be liable for indirect damages, loss of profits, loss of business opportunities, or results deriving from collaborations between designers and spaces facilitated through the platform.

6. PROCESSING OF PERSONAL DATA AS DATA PROCESSOR BY REVOIXE

6.1. Purpose of this Clause

6.1. The purpose of this clause ("Clause") is to regulate the relationship between Revoixe (hereinafter, the "Processor") and the Client (hereinafter, the "Controller"), in relation to the provision of Services by Revoixe that involve access to personal data for which the Client is responsible.

6.2. This Clause applies in particular where Revoixe provides matchmaking services, platform access, event organization, CRM support, customer profiling, marketing support, or project management that involves the processing of personal data belonging to designers, brands, venue partners, employees, customers, or event attendees.

6.2. Purpose of the Processing Assignment

6.2.1. In order to provide the Services effectively, the Processor may have access to personal data under the responsibility of the Controller, including but not limited to:

(a) Identification and contact data of representatives of the Client.
(b) Identification and contact data of designers, brands, or spaces collaborating with the Client.
(c) Identification and contact data of suppliers, partners, and collaborators involved in projects.
(d) Identification and contact data of customers, event attendees, or leads collected during events or campaigns.
(e) Professional and commercial information necessary for matchmaking and collaboration evaluation.

6.2.2. The Processor may carry out the following processing activities: collection, storage, consultation, organization, matching, communication, segmentation, and analysis of data for the purpose of providing the Services. This list is illustrative and may include additional processing necessary for the execution of the Services.

6.3. Obligations of the Data Controller

6.3.1. The Controller shall:

(a) Ensure that personal data provided to Revoixe has been collected lawfully and in accordance with applicable data protection regulations.
(b) Provide the Processor with clear instructions regarding the processing of personal data required for the provision of the Services.
(c) Respond to data subjects' rights requests (access, rectification, erasure, restriction, portability, objection, and automated decision-making), with the collaboration of Revoixe where necessary.
(d) Carry out, where required, impact assessments relating to data protection.
(e) Ensure that the Processor complies with applicable data protection regulations prior to and during processing.
(f) Inform Revoixe of any updates, corrections, or deletions affecting personal data previously provided.
(g) Guarantee that the data processed in connection with the Services complies with Regulation (EU) 2016/679 (GDPR) and that an appropriate legal basis for processing exists.
(h) Indemnify Revoixe against penalties arising from breaches of data protection regulations attributable to the Controller's failure to comply with its obligations.

6.4. Obligations of the Data Processor

6.4.1. Revoixe shall:

(a) Process personal data solely for the purpose of providing the agreed Services.
(b) Comply with GDPR and any applicable data protection regulations.
(c) Maintain confidentiality regarding personal data accessed in connection with the Services.
(d) Process personal data only in accordance with the Controller's instructions and the purposes defined in the Proposal.
(e) Not disclose personal data to third parties unless necessary for the provision of Services or required by law.
(f) Ensure that persons authorized to process personal data are bound by confidentiality obligations and receive appropriate training.
(g) Implement appropriate technical and organizational security measures in accordance with Article 32 of the GDPR.
(h) Assist the Controller in responding to data subject rights requests where applicable.
(i) Notify the Controller without undue delay, and no later than seventy-two (72) hours, of any personal data breach affecting data processed on behalf of the Controller.
(j) Cooperate with the Controller in audits or inspections related to data protection, subject to reasonable notice.
(k) Upon termination of the Services, delete or return personal data in accordance with the Controller's instructions, unless retention is required by law.
(l) Maintain records of processing activities performed on behalf of the Controller.
(m) Assist the Controller in conducting data protection impact assessments where necessary.
(n) Notify the Controller if any instruction is considered to violate applicable data protection regulations.

6.5. Sub-processors

6.5.1. Revoixe may use third-party service providers (Sub-processors) necessary for the operation of the platform and provision of Services, including cloud hosting, CRM systems, communication tools, analytics providers, and payment processors.

6.5.2. Revoixe shall ensure that such Sub-processors are subject to contractual obligations consistent with this Clause and GDPR requirements.

6.5.3. Sub-processors may include providers located within or outside the European Economic Area. In such cases, appropriate safeguards shall be implemented in accordance with Articles 44–49 of the GDPR.

6.6. Security Measures

6.6.1. Revoixe shall implement appropriate technical and organizational measures, including where appropriate:

(a) Access control mechanisms
(b) Encryption or pseudonymization of personal data
(c) Secure cloud storage
(d) Backup and recovery systems
(e) Monitoring and logging of access
(f) Regular testing of security measures

6.7. Data Breach Notification

6.7.1. In the event of a personal data breach, Revoixe shall provide the Controller with:

(a) Description of the nature of the breach
(b) Categories and approximate number of affected data subjects
(c) Possible consequences of the breach
(d) Measures taken or proposed to mitigate the breach
(e) Contact details for further information

6.8. Responsibility

6.8.1. Revoixe shall be responsible for fines imposed by competent data protection authorities where such fines result directly from its willful misconduct or gross negligence.

6.8.2. The Controller shall promptly inform Revoixe of any proceedings initiated by supervisory authorities relating to data processed under this Clause, so that the Parties may coordinate their defense.

GENERAL TERMS AND CONDITIONS FOR CONTRACTING SPACE MANAGEMENT SERVICES – REVOIXE

1. INTRODUCTION AND PURPOSE

1.1. These general terms and conditions of contract (hereinafter, the "General Terms") constitute the regulatory framework for the space management and collaboration services (hereinafter, the "Services") provided by REVOIXE (hereinafter, "Revoixe") to its Clients through its digital platform and related tools (hereinafter, the "Platform"), as a complement to the specific terms and conditions (hereinafter, the "Specific Terms") agreed between the Parties for the provision of Services.

Both documents, the General Terms and the Specific Terms, together constitute the service agreement or collaboration proposal accepted by the Client and Revoixe (hereinafter, the "Proposal").

1.2. In all matters where the Specific Terms contradict, limit, or modify the provisions of these General Terms, the provisions of the Specific Terms shall prevail.

1.3. Hereinafter, Revoixe and the Client shall be referred to jointly as the "Parties" and individually as the "Party".

2. DEFINITIONS

For the purposes of these General Terms, the following definitions shall apply:

2.1. "Client" means any Designer, Brand, Space Owner, Venue Operator, or Agency that accepts a Proposal based on these General Terms and the applicable Specific Terms.

2.2. "Platform" means the Revoixe digital environment (including website, tools, algorithms, dashboards, or other systems) used to facilitate collaborations between designers and spaces.

2.3. "Space" means any physical location that may be temporarily used by designers or brands for activities such as pop-up stores, showroom placements, retail collaborations, exhibitions, or events.

2.4. "Designer" or "Brand" means any natural or legal person seeking to use a Space for retail, promotional, artistic, or commercial purposes.

2.5. "Space Owner" or "Host" means the person or entity owning, managing, or legally authorized to make a Space available for temporary use.

2.6. "Members" refers collectively to Designers/Brands and Space Owners who register on or interact with the Revoixe Platform.

2.7. "Collaboration" means any agreement between a Designer/Brand and a Space Owner facilitated through Revoixe for the temporary use of a Space or the organization of an event.

2.8. "Matchmaking" means the process by which Revoixe suggests potential collaborations between Designers and Spaces based on criteria such as brand identity, audience, location, duration, or commercial compatibility.

2.9. "Base Price" means the net amount agreed between the Space Owner and the Designer/Brand for the use of the Space, excluding any applicable platform fees, service charges, or taxes.

2.10. "Additional Services" means optional services provided either by Revoixe or by the Space Owner to complement the collaboration, including but not limited to marketing support, event organization, logistics, staffing, installation, or promotion.

2.11. "Transaction" means each collaboration agreement concluded between a Space Owner and a Designer/Brand facilitated through Revoixe.

3. ROLE OF REVOIXE

Revoixe operates as an independent facilitator providing matchmaking, advisory, and promotional support services. Revoixe does not act as real estate broker, commercial agent, event organizer, employer, or contracting party in collaborations between Designers/Brands and Space Owners. Any agreement for the use of a Space or organization of an event is concluded directly between the involved parties. Revoixe's role is limited to introducing parties and providing optional support services.

Revoixe does not participate in price negotiations, does not represent any party, and does not conclude agreements on behalf of users. Users negotiate independently and are solely responsible for the terms of their collaboration.

Where Revoixe provides event format suggestions, marketing support, RSVP tools, newsletters, or promotional materials, such services are provided for coordination and promotional purposes only. Revoixe does not assume responsibility for event organization, safety, permits, staffing, crowd management, or compliance with local regulations. The Space Owner and Designer/Brand remain solely responsible for the planning and execution of the event.

4. SERVICES

4.1. The Revoixe Platform provides a digital infrastructure designed to facilitate connections and collaborations between Designers/Brands and Space Owners.

4.2. Revoixe offers services including but not limited to:

matchmaking between Designers and Spaces
facilitation of collaborations and bookings
optional advisory or coordination support
marketing or promotional support
advisory or consulting services related to retail collaborations or pop-up activations

4.3. Unless explicitly stated in the Specific Terms, Revoixe does not become a party to the contractual relationship established between a Space Owner and a Designer/Brand and does not acquire ownership or usage rights over the Space.

4.4. The terms governing the use of the Space, including duration, permitted uses, responsibilities, and operational conditions, shall be agreed directly between the Space Owner and the Designer/Brand unless otherwise specified in the Proposal.

4.5. Revoixe acts solely as a technology platform facilitating introductions and collaborations between Designers/Brands and Space Owners. Revoixe does not act as agent, broker, employer, contractor, or representative of any user. Unless explicitly stated in a separate written agreement, Revoixe does not organize events, manage spaces, employ personnel, or assume operational control over collaborations. All responsibilities related to the execution of collaborations remain exclusively with the participating users.

4.6. The Parties remain solely responsible for obtaining any permits, licenses, or regulatory approvals required for events held in the Space.

5. REGISTRATION AND ACCOUNT

5.1. In order to access certain services of Revoixe, Members may be required to register and create a personal account on the Platform (hereinafter, the "Account"), providing identifying information and choosing login credentials.

5.2. Revoixe reserves the right to refuse registration or suspend any Account where a Member has previously violated these Terms or where Revoixe reasonably considers the Member unsuitable for participation on the Platform.

5.3. Members must ensure that the information provided during registration is accurate, complete, and up to date. Revoixe reserves the right to suspend or close Accounts where false or misleading information is detected.

5.4. Members are responsible for maintaining the confidentiality of their login credentials and for all activities carried out through their Account.

5.5. Members must update their personal information, payment details, and contact information where necessary. Revoixe shall not be responsible for any losses or delays resulting from outdated or inaccurate information provided by Members.

6. ADDITION OF SPACES AND RELATED SERVICES

6.1. Spaces may be listed on the Platform by registered Space Owners or by Revoixe representatives acting on behalf of the Owner following their instructions.

6.2. Space Owners are responsible for verifying the accuracy of all information related to their Space before publication, including images, descriptions, pricing, and operational conditions.

6.3. When listing a Space, the Owner may define specific conditions for its use, including but not limited to:

insurance requirements
cleaning obligations
operational restrictions
mandatory additional services

6.4. Space Owners must specify the Base Price for the use of the Space and indicate any applicable taxes or additional costs. Platform service fees or commissions applied by Revoixe will be communicated to the Owner separately.

6.5. Revoixe reserves the right to reject, remove, or modify any listing that violates applicable laws, these General Terms, or the quality standards of the Platform.

6.6. Owners may offer Additional Services related to the Space, such as equipment, staffing, logistics, or promotional support. These services must be clearly described, including price, availability, and conditions.

6.7. If no Additional Services are specified by the Owner, Revoixe may offer its own complementary services where relevant to facilitate the collaboration or event.

7. COLLABORATION AND RESERVATION PROCESS

7.1. The process for initiating a collaboration through the Revoixe Platform may include the following steps:

7.1.1. Space Discovery

Designers or Brands may browse Spaces available on the Platform according to criteria such as location, type, audience, or duration. Registration may not be required to view general information, but creating an Account may be necessary to request collaboration or contact Space Owners.

7.1.2. Matchmaking and Communication

Revoixe may suggest potential collaborations through its matchmaking system. Designers/Brands and Space Owners may communicate via the Platform to define collaboration terms, including duration, format (e.g., pop-up, consignment, event), and operational details. Revoixe reserves the right to monitor or limit communications to ensure compliance with these Terms and to prevent circumvention of the Platform.

7.1.3. Collaboration Request

Designers/Brands may submit a request to collaborate with a Space. Submission of a request does not constitute confirmation. The Space Owner may accept or reject the request based on availability or other considerations.

7.1.4. Collaboration Confirmation

Once accepted by the Space Owner, the collaboration is confirmed under the agreed Specific Terms. Additional services selected by either Party will be considered part of the same Transaction.

7.1.5. Additional Services

Revoixe may provide event templates, promotional guidance, marketing suggestions, and coordination tools. Revoixe does not organize events, manage venues, provide staffing, or assume operational responsibility. All event execution responsibilities remain with the Space Owner and Designer/Brand.

7.1.6. Agreement Generation

Upon confirmation, Revoixe may generate a summary of collaboration terms, which may include duration, pricing model (rent, revenue share, consignment, or hybrid), responsibilities, and additional services. This summary, together with these General Terms, constitutes the binding agreement between the Parties.

7.1.7. Acceptance and Payment

Where applicable, the Designer/Brand must accept the collaboration terms and complete payment through the methods provided by Revoixe.

7.1.8. Confirmation

Once payment is received, Revoixe will confirm the collaboration and notify the Parties.

8. PAYMENT BY DESIGNERS OR BRANDS

8.1. The economic terms of each collaboration shall be defined in the Proposal or collaboration agreement.

8.2. Payments may include:

(a) rental fees for use of the Space
(b) consignment commissions
(c) revenue-sharing percentages
(d) event participation fees
(e) Revoixe platform or management fees
(f) additional services

8.3. Revoixe does not collect, process, or hold payments between Designers/Brands and Space Owners. Payments related to collaborations are made directly between the Parties outside the Platform.

8.4. Revoixe may apply a service fee for facilitating the collaboration. Such fee will be communicated prior to confirmation.

8.5. Revoixe may issue invoices detailing:

Space usage fees
commissions or revenue shares
additional services
platform fees
applicable taxes

8.6. Unless explicitly agreed otherwise, Revoixe does not assume responsibility for the execution of the collaboration between the Parties.

8.7. In the event of payment disputes, chargebacks, or payment reversals initiated by a Designer/Brand or Space Owner, the user initiating the payment shall remain responsible for the full amount due, including any fees, penalties, or administrative costs incurred by Revoixe. Revoixe reserves the right to recover such amounts by any lawful means.

8.8. For the purpose of this clause, a collaboration is considered confirmed when the Parties reach a written or verbal agreement regarding the use of a Space or organization of an event.

9. PAYMENTS TO SPACE OWNERS

9.1. Space Owners may pay Revoixe a commission for use of the Platform, calculated as a percentage of the collaboration value or as a fixed fee.

9.2. Revoixe does not receive, hold, or transfer any funds related to collaborations between Designers/Brands and Space Owners. All payments are handled directly between the parties.

9.3. Payment schedules may vary depending on the collaboration model, including:

upfront rental payment
split payments before and after activation
periodic settlements for consignment sales
revenue-sharing settlements

9.4. Revoixe will inform the Space Owner of settlement details for each Transaction.

9.5. Payments to Space Owners will generally be made by bank transfer to the account provided.

9.6. Revoixe shall be entitled to its fees for collaborations concluded between Parties introduced through the Platform, even if the final agreement is executed outside the Platform.

9.7. If amounts owed by the Space Owner exceed funds held by Revoixe, the Owner must pay the difference within the timeframe specified in the invoice.

10. CANCELLATIONS AND REFUNDS

10.1. Unless otherwise agreed, Revoixe is not a party to the collaboration agreement between Designers/Brands and Space Owners. Any cancellation or refund terms are primarily governed by the agreement between those Parties.

10.2. Revoixe may offer standard cancellation policies that Space Owners can select when listing their Space:

Flexible
Full refund if cancelled at least 24 hours before start date, excluding service fees.

Moderate
Partial refund (typically 50%) if cancelled at least 7 days before start date.

Strict
Partial refund if cancelled at least 30 days before start date; no refund afterward.

10.3. Revoixe does not process refunds. Any refund terms are agreed directly between Designers/Brands and Space Owners. Revoixe may assist in communication but assumes no responsibility for refund execution.

10.4. Revoixe may facilitate communication between Parties but is not responsible for the resolution of disputes.

10.5. In the event of a dispute, Revoixe may temporarily hold funds until the Parties reach an agreement.

10.6. If funds have already been transferred to the Space Owner, Revoixe is not responsible for issuing refunds unless otherwise agreed.

10.7. Additional services provided by third parties are subject to their own cancellation policies. Revoixe may assist in mediation but is not responsible for third-party performance.

11. RESPONSIBILITIES AND OBLIGATIONS OF THE DESIGNER OR BRAND

10.1. Payment of the agreed collaboration price constitutes one of the main obligations of the Designer or Brand. Failure to comply with this obligation, or unjustified revocation of a committed or completed payment, may result in suspension or termination of the Account and may lead to legal action by Revoixe and/or the Space Owner.

10.2. Unless otherwise agreed, the Designer or Brand shall be solely responsible for hiring and managing personnel required for events, pop-ups, installations, or activations.

10.3. The Designer or Brand acknowledges that certain uses of a Space may require permits or licenses and undertakes to use the Space only for the purposes agreed with the Space Owner.

10.4. The Designer or Brand shall return the Space in substantially the same condition in which it was received, except for normal wear and tear, and shall ensure appropriate cleaning and maintenance.

10.5. The Designer or Brand shall maintain adequate public liability insurance covering damages to property, personal injury, and third-party claims arising from activities conducted within the Space. Upon request, proof of such insurance may be required prior to the start of the collaboration.

10.6. The Designer or Brand and the Space Owner expressly release Revoixe from liability arising from damages occurring within the Space during the collaboration.

10.7. Revoixe does not act as insurer, policyholder, or insurance provider. If insurance solutions are offered, Revoixe acts solely as intermediary facilitating access to third-party providers.

12. RESPONSIBILITIES AND OBLIGATIONS OF THE SPACE OWNER

12.1. The Space Owner is solely responsible for providing accurate, complete, and up-to-date information regarding the Space, including dimensions, facilities, availability, permitted uses, and pricing.

12.2. The Space Owner shall correctly specify pricing, including applicable taxes and fees.

12.3. By uploading images, descriptions, or other materials, the Space Owner grants Revoixe a non-exclusive, royalty-free, worldwide license to use such content for platform operation and promotional purposes.

12.4. The Space Owner represents that it holds all necessary rights to publish such content and authorizes Revoixe to use it as described.

12.5. The Space Owner shall indemnify Revoixe against claims resulting from infringement of third-party rights related to content provided.

12.6. The Space Owner is responsible for maintaining the Space in usable condition and for covering utilities, taxes, and operational expenses unless otherwise agreed.

12.7. The Space Owner is responsible for ensuring that the Space complies with applicable laws and holds all necessary licenses for permitted activities. If the Space Owner is acting as manager rather than owner, proof of authorization must be provided upon request.

12.8. Revoixe does not independently verify the information provided by the Space Owner unless explicitly stated.

12.9. The Space Owner shall provide the Space in suitable condition and ensure that any complementary services offered comply with the described standards.

12.10. Designers/Brands and Space Owners authorize Revoixe to store communications exchanged through the Platform for up to two (2) years for compliance and dispute resolution purposes.

12.11. Collaborations concluded outside the Platform with parties discovered through Revoixe may still be subject to payment of Revoixe service fees.

12.12. Circumventing the Platform to avoid payment of fees constitutes a breach of these Terms and may result in suspension or termination of Accounts.

12.13. Space Owners shall respond to collaboration requests within a reasonable timeframe. Revoixe may cancel requests if no response is received within forty-eight (48) hours.

12.14. The Space Owner shall issue invoices to Designers/Brands for Space usage, unless Revoixe acts as payment intermediary.

12.15. Revoixe provides its Services "as is" and does not guarantee occupancy, bookings, or revenue.

12.16. If a Designer/Brand and a Space Owner who were introduced through the Platform enter into a collaboration outside the Platform within twelve (12) months of their initial introduction, Revoixe shall remain entitled to its service fees as if the collaboration had been concluded through the Platform.

12.17. The Space Owner is solely responsible for ensuring that the Space complies with all applicable safety, zoning, licensing, and regulatory requirements. Revoixe does not verify such compliance and shall not be liable for any violations or resulting damages.

13. INTELLECTUAL PROPERTY RIGHTS

13.1. Revoixe owns all intellectual property rights related to the Platform, including software, branding, content, structure, and design.

13.2. Any reproduction, distribution, modification, or commercial use without authorization is prohibited.

13.3. Users may access content for personal and professional use solely within the Platform.

13.4. Users shall not reverse engineer, extract, or replicate platform functionality.

14. PROTECTION OF PERSONAL DATA

14.1. Revoixe processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national data protection laws.

14.2. Personal data may be processed for:

(a) management of the contractual relationship
(b) account creation and platform use
(c) billing and payment processing
(d) communication between Designers/Brands and Space Owners
(e) customer support
(f) marketing communications (with consent where required)
(g) analytics and service improvement
(h) legal compliance
(i) event attendee management and optional CRM tools provided by Revoixe

14.3. Legal bases for processing include contract performance, legitimate interest, legal obligations, and consent where required.

14.4. Personal data may be shared with:

(a) Designers/Brands and Space Owners involved in collaborations
(b) authorized employees and contractors
(c) payment providers and technical service providers
(d) legal authorities where required
(e) analytics and CRM providers acting as data processors
(f) insurance providers where applicable

14.5. Personal data will be retained for the duration of the contractual relationship and thereafter as required by law.

14.6. Users may exercise their rights of access, rectification, erasure, restriction, portability, and objection by contacting Revoixe at the email address provided in the Platform.

14.7. Users may lodge a complaint with the competent data protection authority if they believe their rights have been violated.

14.8. Depending on the service provided, Revoixe may act either as:
(a) Data Processor, when processing data on behalf of a Client
(b) Independent Data Controller, when collecting data directly through RSVP forms, newsletters, or platform registration

In cases where Revoixe acts as Data Controller, Revoixe determines the purposes and means of processing.

15. PROMOTIONAL AND COMMERCIAL MATERIALS

15.1. Revoixe may provide promotional and commercial materials (digital or physical) to Space Owners for display or use within their Spaces for marketing purposes.

15.2. Space Owners agree to reasonably cooperate with promotional initiatives, including displaying branding, QR codes, signage, or digital materials when applicable.

15.3. Participation in promotional initiatives remains voluntary unless otherwise agreed in writing.

16. LIMITATION OF RESPONSIBILITY

16.1. The Platform, Services, and all related content are provided on an "as is" and "as available" basis. Revoixe disclaims all warranties, express or implied, including but not limited to accuracy, reliability, availability, or suitability of the Platform and Services.

16.2. Revoixe does not guarantee uninterrupted or error-free operation of the Platform, nor that the Platform will meet specific user expectations.

16.3. Revoixe shall not be liable for any direct or indirect damages, including loss of profits, business interruption, reputational damage, or consequential losses arising from:

use of the Platform
collaborations between users
event execution
cancellation of bookings
third-party services
data loss or technical failures

16.4. Users upload and share content at their own risk. Revoixe is not responsible for content loss, corruption, or security breaches beyond its reasonable control.

16.5. Revoixe shall not be responsible for disputes between Designers/Brands and Space Owners.

16.6. To the maximum extent permitted by applicable law, the total aggregate liability of Revoixe arising out of or in connection with the Services shall not exceed the total amount of fees actually received by Revoixe from the relevant Transaction giving rise to the claim during the twelve (12) months preceding the event.

16.7. Revoixe shall not be responsible for any personal injury, property damage, or losses occurring during events, installations, or collaborations conducted within Spaces. Such responsibility lies solely with the Designer/Brand and Space Owner involved.

17. LIABILITY INSURANCE

17.1. Revoixe may maintain general liability insurance covering its own operational activities.

17.2. Such insurance does not constitute an assumption of liability for collaborations between users.

17.3. Designers/Brands remain responsible for damages caused to Spaces or third parties.

18. CANCELLATION INSURANCE

18.1. Revoixe may offer optional cancellation protection through third-party providers.

18.2. The purpose of such coverage is to allow Designers/Brands to seek compensation in case of eligible cancellations.

18.3. Compensation limits and conditions shall be defined by the insurance provider and communicated at the time of purchase.

19. ADDITIONAL INSURANCE OPTIONS

19.1. Revoixe may offer optional insurance services, including:

(a) contractual legal assistance
(b) event contingency coverage
(c) liability insurance for events
(d) equipment insurance

19.2. Revoixe acts solely as intermediary and is not the insurer.

20. ADDITIONAL SERVICES

20.1. Revoixe may offer optional services including:

event organization
pop-up activation support
marketing campaigns
PR and communications
CRM and customer data collection tools
matchmaking consultancy
operational support

20.2. These services may be governed by separate agreements or proposals.

21. MODIFICATIONS

21.1. Revoixe reserves the right to modify the Platform, Services, and these Terms at any time.

21.2. Users will be notified of material changes where appropriate.

21.3. Continued use of the Platform after modifications constitutes acceptance of the updated Terms.

22. TRANSLATIONS

22.1. These Terms may be available in multiple languages.

22.2. In case of discrepancies, the English version shall prevail unless otherwise required by law.

23. IDENTIFICATION AND CONTACT DETAILS

Revoixe is operated by an independent service provider operating under the Revoixe brand.

Operator: Elena Andreea Ban
Business status: Independent individual (non-incorporated)
Country of operation: Italy

For inquiries, users may contact:
Email: info@revoixe.com
Website: www.revoixe.com

24. LIMITATION OF SERVICES

The Services are not intended for distribution or use in any jurisdiction where such distribution or use would violate applicable laws or regulations or subject Revoixe to any registration or regulatory requirement within such jurisdiction. Revoixe reserves the right to limit or restrict the availability of the Services in any country or territory at its sole discretion.

25. ASSIGNMENT

25.1. The Client may not assign, transfer, or delegate any rights or obligations arising from these General Conditions without the prior written consent of Revoixe.

25.2. Unless otherwise expressly stated, these General Conditions do not create or grant any rights or benefits to third parties.

26. ENTIRE AGREEMENT AND SEVERABILITY

26.1. These General Conditions (including the Privacy Policy and Cookies Policy) constitute the entire agreement between Revoixe and the Client regarding the access to and use of the Website and the Services, and supersede all prior agreements, negotiations, or understandings, whether written or oral, relating to the same subject matter.

26.2. Should any provision of these General Conditions be deemed invalid, unlawful, or unenforceable, in whole or in part, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions, which shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent.

27. WAIVER

The failure or delay by either Party in exercising any right under these General Conditions shall not constitute a waiver of that right or of any other rights. Any waiver must be expressly made in writing and signed by the Party granting it.

28. APPLICABLE LAW AND JURISDICTION

28.1. These General Conditions (including the Privacy Policy and Cookies Policy), as well as the access to and use of the Website and Services, shall be governed by and construed in accordance with the laws of Italy.

28.2. Any dispute arising out of or in connection with these General Conditions, including their interpretation, validity, or execution, or related directly or indirectly to the use of the Website or the Services, shall be subject to the exclusive jurisdiction of the courts of Milan, Italy.